Support
Frequently Asked Questions
What is AERA's sizing?
AERA garments are cut with a clean, structured fit. We recommend sizing up if you prefer a relaxed silhouette. Full size guides are available on each product page.
What materials does AERA use?
Each piece specifies its material composition on the product page. AERA selects materials for durability, structure, and feel — not for trend.
How do I care for my AERA pieces?
Care instructions are printed on each garment. As a general rule: cold wash, low heat or air dry, no bleach. Treat the garment with the same discipline you apply to everything else.
How long does shipping take?
Standard delivery: 3–5 business days. Express options available at checkout. Orders are processed within 1–2 business days.
What is the returns policy?
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in original condition. See our full Shipping & Returns page for details.
I have a question not listed here.
Use the Contact page. We respond within 1–2 business days.